NOTICE OF PATIENT PRIVACY PRACTICES

THIS NOTICE DESCRIBES HOW MEDICAL INFORMATION ABOUT YOU MAY BE USED AND DISCLOSED AND HOW YOU CAN GET ACCESS TO THIS INFORMATION. PLEASE REVIEW IT CAREFULLY.

This Notice of Privacy Practices describes how BLOOMFIELD CHIROPRACTIC CENTER PLLC may use and disclose your health information and how you can access this information. This Notice explains how we use and share your health information and describes your rights and our legal duties under federal and state privacy laws.

Who This Notice Applies To

This Notice of Privacy Practices applies to our chiropractic practice and all related services we provide, including those performed by our support staff and business associates who help deliver or manage your care. We follow the requirements of the Health Insurance Portability and Accountability Act (HIPAA). This Notice applies to you as a patient of our practice and to any services we provide in connection with your care.

If you have any questions about this Notice, please contact our Privacy Officer or any staff member in our office.

  • Privacy Officer: Patricia Bassett, DC
  • Practice Name: Bloomfield Chiropractic Center PLLC
  • Address: 6250 Orchard Lake Road Suite A West Bloomfield, MI 48322
  • Phone: 248-626-3030

OUR OBLIGATIONS

We are required by law to:

  • Maintain the privacy of your protected health information (PHI)
  • Provide you with this Notice of our legal duties and privacy practices
  • Follow the terms of the Notice currently in effect

We may change the terms of this Notice from time to time. When we make a significant change, we will post the revised version in our office and, if applicable, on our website. You may obtain the current version at any time by contacting our Privacy Officer or asking at the front desk. You may contact our Privacy Officer in person at our office, by mail at the address above, or by phone.

WHAT IS PROTECTED HEALTH INFORMATION (PHI)?

Protected Health Information (PHI) is information about you that may identify you and relates to your past, present, or future physical or mental health condition, the provision of health care to you, or payment for that care.

USES AND DISCLOSURES PERMITTED WITHOUT AUTHORIZATION

Federal law (HIPAA) permits us to use and disclose your protected health information for treatment, payment, and health care operations without a separate written authorization, as described in this Notice.

  • Treatment We may use or disclose your PHI to provide, coordinate, or manage your health care and related services. This includes sharing information with other health care providers involved in your care.
  • Payment We may use or disclose your PHI to obtain payment for services provided to you. This may include billing insurance companies, determining eligibility or coverage, utilization review, and related activities.
  • Health Care Operations We may use or disclose your PHI to support the business operations of this practice, including quality assessment, employee training, internal audits, and administrative activities.

We may use sign-in sheets or call you by name in the waiting area as part of our normal operations, in a manner consistent with applicable privacy requirements.

BUSINESS ASSOCIATES

We may share your PHI with third-party "business associates" who perform services for us (such as billing, IT support, or transcription). These entities are required by contract to protect the privacy and security of your PHI.

To the extent applicable, we will require, through our agreements with that business associate, that they protect those records in accordance with applicable Part 2 confidentiality requirements.

USES AND DISCLOSURES REQUIRING YOUR WRITTEN AUTHORIZATION

Other uses and disclosures of your PHI will be made only with your written authorization, unless otherwise permitted or required by law. These include:

  • Disclosures of psychotherapy notes
  • Uses and disclosures for marketing purposes
  • Disclosures that constitute a sale of PHI
  • Other uses and disclosures not described in this Notice

Substance Use Disorder (SUD) Records - 42 C.F.R. Part 2

Certain records related to Substance Use Disorder (SUD), if present in your record, receive additional confidentiality protections under federal law (42 C.F.R. Part 2).

Our primary services are chiropractic care. We are not a substance use disorder (SUD) treatment program as defined by federal law. However, we may receive or maintain information related to SUD treatment if you or another provider shares that information with us.

If our office maintains such information—such as information received from other providers, hospitals, or patient disclosures—those records generally will not be used or disclosed without your specific written authorization, except as otherwise permitted or required by federal law.

A standard authorization to release medical information may not be sufficient to permit disclosure of SUD-protected records. When required by law, we will obtain an authorization that specifically covers SUD information and complies with 42 C.F.R. Part 2. You may revoke your authorization for us to disclose SUD-protected records at any time by submitting a written request to our Privacy Officer. Revocation will not affect disclosures already made in reliance on your prior authorization.

Most patients seen in our chiropractic practice will not have records covered by these special rules. This section applies only if we receive or maintain information from an SUD treatment program.

OTHER PERMITTED AND REQUIRED USES AND DISCLOSURES

We may use or disclose your PHI without your authorization in the following situations:

  • Public Health & Safety - For public health activities, reporting communicable diseases, preventing serious threats to health or safety, and as required by law.
  • Health Oversight - To health oversight agencies for audits, investigations, inspections, and compliance activities.
  • Abuse, Neglect, or Domestic Violence - As required or permitted by law to appropriate authorities.
  • Workers' Compensation - As authorized to comply with workers' compensation laws.
  • Required by Law - When disclosure is required by federal, state, or local law.

Important Note About SUD Records: Some disclosures described in this section do not apply to records protected by 42 C.F.R. Part 2. Please see the "Substance Use Disorder (SUD) Records - 42 C.F.R. Part 2" section of this Notice for information about how we handle SUD-protected records.

LEGAL PROCEEDINGS & LAW ENFORCEMENT

We may disclose PHI in response to a valid court order, subpoena, discovery request, or other lawful process as permitted by law.

Important: Records protected under federal Substance Use Disorder confidentiality regulations (42 C.F.R. Part 2), if applicable, may only be disclosed pursuant to a court order that specifically authorizes such disclosure or as otherwise permitted by federal law. A subpoena or legal request alone may not be sufficient for disclosure of SUD-protected information.

If we maintain records protected by 42 C.F.R. Part 2, those records are subject to stricter rules than other PHI. Please refer to the "Substance Use Disorder (SUD) Records - 42 C.F.R. Part 2" section of this Notice for details.

YOUR RIGHTS

You have the right to:

  • Inspect and Copy - You may inspect and obtain a copy of your PHI, subject to certain legal exceptions and reasonable, cost-based fees.
  • Request Restrictions - You may request limits on certain uses or disclosures of your PHI; however, we are not required to agree to all requests.
  • Confidential Communications - You may request that we communicate with you by alternative means or at alternative locations.
  • Amend - You may request that we amend your PHI if you believe it is incorrect or incomplete.
  • Accounting of Disclosures - You may request an accounting of certain disclosures of your PHI as defined by law.
  • Breach Notification - If there is a breach of your unsecured PHI, we will notify you as required by applicable law.
  • Paper Copy - You may request a paper copy of this Notice at any time.

To exercise any of these rights, please submit a written request to our Privacy Officer.

SPECIAL RIGHTS REGARDING SUD RECORDS

If our office maintains records protected under 42 C.F.R. Part 2, you have additional rights related to those records. Disclosure of such information generally requires your written authorization, and you may revoke that authorization at any time. Revocation will not apply to disclosures already made in reliance on your authorization.

COMPLAINTS

If you believe your privacy rights have been violated, you may file a complaint with our Privacy Officer or with the U.S. Department of Health and Human Services by visiting www.hhs.gov/hipaa or calling 1-800-368-1019.

To file a complaint with our office, please contact the Privacy Officer at the address or phone number listed above. You will not be penalized or retaliated against for filing a complaint.

WEBSITE & ONLINE PRIVACY POLICY ADDENDUM

Personal Information We Collect

Personal Information that You Submit to Us

We may collect and process the following categories of personal information that you submit directly to us:

  • account or registration information, which may include your name, mailing address, email address, username, and password;
  • contact information, which may include your name, mailing address, email address, and telephone number;
  • appointment request information, which may include your preferred appointment date and time and the nature of your appointment;
  • payment information, which may include your credit or debit card information and billing address; and
  • health information, which may include your medical history, present symptoms, and insurance carrier and plan information.

Information that We Automatically Collect

Like most websites, this Website automatically collects information through cookies and other tracking technologies. To learn more, please read our Cookie Policy.

How We Use Personal Information

We may use the personal information that you submit directly to us for the following purposes:

  • to provide you with products and services;
  • to send you important notices, such as communications about changes to your account;
  • to respond to your inquiries and comments;
  • to schedule your appointment request and to send you reminders and other notices in connection with your appointment;
  • to provide you with updates and other information regarding our products and services;
  • to process payments and to send you invoices, receipts, and other notices in connection with processing your payments;
  • to inform you of new products, services, and promotional offers; and
  • to provide customer service.

In addition to the uses described above, we may use personal information that we collect for other purposes that are disclosed to you at the time we collect the information or with your consent. To learn about how this Website uses information automatically collected through cookies and other tracking technologies, please read our Cookie Policy.

How We Share Personal Information

We may share your information with third parties in the following circumstances:

  • when we engage third-party contractors to perform services on our behalf;
  • where necessary to satisfy applicable law or regulations, your information and the contents of your online communications on or through this Website may be accessed and monitored;
  • in the event of a merger, acquisition, or a similar corporate transaction, we may need to transfer all your information to the successor company;
  • where you register to or use a co-branded service, we may share your information with third-party companies that we partner with; in which case, both this Privacy Policy and the third-party company’s privacy policy may apply; and
  • for any other purposes disclosed to you at the time we collect your information or with your consent.

Online Communities, Forums, Surveys, Reviews, and Ratings

This Website may contain messaging services, forums, reviews and ratings pages, communities, and other communication channels. Information that you voluntarily disclose in any of these channels is public information that may be read, collected, or used by us and third parties. Be aware that there is no expectation of privacy or confidentiality in these channels and we are not responsible for any information that you choose to make public or transmit through these channels.

Securing and Storing Personal Information

  • Security: We have implemented reasonable and appropriate technical and administrative measures to protect the personal information that we have under our control against unauthorized access, disclosure, use, and loss. Unfortunately, no method of transmission over the Internet or method of electronic storage is completely secure. Thus, while we have measures in place to protect your personal information, we cannot guarantee its absolute security.
  • Storage: We will retain your information for as long as needed to provide you with services. We may also retain your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

Linked Websites and Services

This Website may link to other websites or services operated by third parties and may carry advertisements, content, functionality, promotions, or applications developed and maintained by third parties. We may also provide social media features on this Website that enable you to share personal information with your social network(s). We do not exercise control over, and are not responsible for the privacy practices of, such third-party websites and services. Linking to a third-party website or service, or providing a feature developed and maintained by a third party, is not an endorsement, authorization, or representation of our affiliation with such third party nor is it an endorsement of such third party’s privacy policies or practices. Use of such third-party website and service is entirely at your own risk.

Children’s Privacy

This Website is not directed to children under the age of 13. If you are under 13, please do not use this Website. We do not knowingly collect personal information of children under the age of 13. If we learn that this Website has collected personal information from someone under 13, we will take appropriate steps to delete such information.

International Users

We are headquartered in the United States and this Website is hosted in the United States. If you are located outside the United States, be aware that the information that is provided to or collected through this Website will be transferred to the United States and to our service providers with operations in other countries. The privacy and data protection laws in the United States and other jurisdictions may not be equivalent to the laws of your country of residence. By using this Website or by providing us with your information, you consent to the collection, transfer, storage, and processing of information to and in the United States and elsewhere.

California Privacy Rights

  • FOR RESIDENTS OF CALIFORNIA ONLY. Section 1798.83 of the California Civil Code requires select businesses to disclose policies relating to the sharing of certain categories of your personal information with third parties. If you reside in California and you have provided us with your personal information, you may request information about our disclosures of certain categories of your personal information to third parties for direct marketing purposes. To make such a request, please email us with “California Privacy Rights” in the subject line.
  • FOR RESIDENTS OF CALIFORNIA UNDER THE AGE OF 18. In accordance with Section 22581 of the California Business and Professions Code, you may request and obtain the removal of content or information you have publicly posted. To make such a request, please email us with “California Privacy Rights” in the subject line. Please specify the URLs where the information is posted and the content or information for which you are requesting removal. Please be aware that such a request does not ensure complete removal of the content or information you have posted and that there may be circumstances in which the law does not require or allow removal even if requested.

Changes to this Privacy Policy

We reserve the right to change or supplement this Privacy Policy at any time. If we make any material changes to this Privacy Policy, we will notify you of any such changes via email or by posting the revised Privacy Policy on this Website. Your continued use of this Website constitutes your agreement to the revised Privacy Policy.

EFFECTIVE DATE

This Notice of Privacy Practices is effective as of: 2/15/26

Bloomfield Chiropractic Center PLLC 6250 Orchard Lake Road Suite A West Bloomfield, MI 48322 Phone: 248-626-3030 Fax: 248-626-3455 [email protected] www.bloomfieldchiropracticcenter.com